I’m Jelena,

the founder of PLECAS Consulting.

I help healthcare practice owners
like you achieve balance, growth, and sustainability.
With a decade of hands-on experience in healthcare operations management, I understand the unique pressures you face: managing a team, delivering excellent patient care, and keeping the business side of things running smoothly. 

My coaching is designed to relieve those burdens and help you create a practice that works for you - not the other way around.
Growing up in a family of physicians,
I witnessed firsthand the challenges
of building and leading in healthcare.
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My mother founded our country’s first private hospital for addiction treatment, creating a powerful legacy. Joining the business, I learned that passion alone isn’t enough - it takes structure, strategy, and leadership to ensure lasting success, and I played a key role in making that happen.

Today, I bring that perspective to my clients, offering solutions tailored to the specific needs of healthcare professionals like you.

My work experience spans a decade in healthcare operations management,

including leading the operations of a mental health hospital, where I managed inpatient and outpatient services, developed policies and procedures, and tackled the complexities of team dynamics in high-stress environment.

As a pioneer in Healthcare Business Consulting for
private medical practices in Serbia, Croatia, and Bosnia & Herzegovina, I coached practice owners to optimize operations, refine processes, and elevate their leadership.
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I analyze healthcare practices like blueprints, identify weak points, and design systems that drive growth and efficiency.
I hold a Master’s in Architecture, a diploma in Organizational Consulting with a systems-psychodynamic focus,
recognized by the Tavistock Institute in London, and certifications in leadership, coaching, and marketing.

This background equips me to analyze healthcare practices like blueprints, identify weak points, and design systems that drive growth and efficiency.

I don’t believe in one-size-fits-all advice.

Instead, I use a systems-psychodynamic approach to uncover the deeper issues holding your practice back.

Whether it’s team dynamics, inefficient processes, or leadership challenges,
I help you tackle these roadblocks so you can move forward with clarity and confidence. 
My goal is to empower you with strategies that align your business, your team, and your vision seamlessly.

You might be wondering...

“Why should I trust you with my practice?”
Let me share a few things:

Real Results

I reduced hospital costs while increasing profits by 10% annually. What I’m most proud of is achieving an 85% retention rate while leading a 20-person team over 8 years. Clients have described my leadership improvements and workflow restructuring in dental practices as a true “game-changer.”

Proven Expertise

Having run a clinic myself, I understand the challenges you face. This hands-on experience earned me the Business Elite 30 Under 30 Award for exceptional healthcare management, recognizing my ability to help practices thrive and operate efficiently.
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What truly sets me apart, though, is

my focus on you

I know that no two practices are the same,
which is why every strategy I create is built around your unique challenges and goals. 

I’m here to help you lead with less stress, grow with intention,
and finally feel in control of your practice again.

What I Bring to the Table

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Tailored Solutions

Your challenges are unique, and so are my strategies. From streamlining operations to empowering your team, everything I offer is built with your goals in mind.

Deep Insights

My systems-psychodynamic approach helps uncover and resolve the root causes of your challenges - whether they’re operational, team-related, or personal leadership struggles.

Empowered Teams

Imagine a team that takes ownership and drives growth while you focus on the big picture. I help build that culture, reducing your workload and preventing burnout.

Sustainable Success

You don’t need quick fixes; you need solutions that last. My methods ensure your practice grows in a way that aligns with your long-term vision.
Within months, you’ll have a more efficient clinic, 20% more time, and a team that supports your vision for the future.
If you’re ready to transform your healthcare practice into a thriving, stress-free business that supports both your professional and personal goals, let’s talk.

Together, we’ll create

a practice that works
as hard as you do

without sacrificing the life you’ve worked so hard to build.
GET STARTED
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